en
  • English
  • French

Retours et échanges en boutique  

Attention aux clients: Nous offrons un échange ou remboursement pour n’importe quel achat fait avant la fermeture des boutiques.

Pour plus d’assistance, veuillez contacter votre boutique local Lucky Brand Canada.

Les boutiques présentement ouvertes:

  • Toronto Premium Outlet
  • Outlet Collection Niagara
  • Metropolis at Metrotown
  • Tsawwassen Mills
  • Vaughan Mills
  • Tanger Ottawa
  • Outlet Collection Winnipeg
  • Outlet Collection Edmonton

 

Ouverture bientôt:

  • Rideau Centre – le 19 nov 2020

 

Le délai alloué pour un échange ou remboursement est de 14 jours pour les achats faits en boutique après la réouverture des boutiques à n’importe quelle boutique Lucky Brand (incluant les boutiques outlet).

Les produits retournés doivent remplir les conditions suivantes:

- Les items sont non lavés et non portés avec les étiquettes originales attachées

- Les items doivent être accompagnés par la copie papier original du ticket de caisse

- Le remboursement ou échange doit être fait dans les 14 jours suivant la date d’achat originale

- Tous items “Vente finale” ou “Liquidation” ne peuvent pas être retournés ou échangés

- Tous cartes cadeaux, cosmétiques, bijoux, lingerie (sous-vêtements et soutien-gorge) et maillots de bain sont ventes finales et ne peuvent pas être retournés ou échangés.

 

Tous remboursements sont sujet à l’approbation et doivent remplir les conditions soulignées. Nous réservons le droit de refuser un remboursement si il ne remplit les conditions de notre politique de retour.

Your Bag(0)

Your bag is currently empty.
You're just away from Free Shipping!
Your savings
Shipping
free
Sub-total
Checkout
[ new DiscountItems({ include: { collection_includes: "40-lb-2021" },regular_priced_only: false, discount: new PercentageDiscount(50),message: "NOW 50% OFF!", display_messaging: true, calculate_price: true, stack: false, type: "40-LB-2021", colors: { background: "#ffffff", text: "#c90000" }, }), new DiscountItems({ include: { collection_includes: "4135-50-2021" },regular_priced_only: false, discount: new PercentageDiscount(40),message: "NOW 40% OFF!", display_messaging: true, calculate_price: true, stack: false, type: "4135-50-2021", colors: { background: "#ffffff", text: "#1e3352" }, }), new DiscountItems({ include: { collection_includes: "30-lb-2021" },regular_priced_only: false, discount: new PercentageDiscount(40),message: "Now 40% OFF!", display_messaging: true, calculate_price: true, stack: false, type: "30-LB-2021", colors: { background: "#ffffff", text: "#1e3352" }, }), new DiscountItems({ include: { collection_includes: "50-lb-2021" },regular_priced_only: false, discount: new PercentageDiscount(50),message: "Now 50% OFF!", display_messaging: true, calculate_price: true, stack: false, type: "50-LB-2021", colors: { background: "#ffffff", text: "#c90000" }, }), new DiscountItems({ include: { collection_includes: "55-30-lb-2021" },regular_priced_only: false, discount: new PriceDiscount(20),message: "Now 70% OFF!", display_messaging: true, calculate_price: true, stack: false, type: "55-30-LB-2021", colors: { background: "#ffffff", text: "#1e3352" }, }), new DiscountItems({ include: { collection_includes: "50-30-lb-2021" },regular_priced_only: false, discount: new PriceDiscount(30),message: "Now 50% OFF!", display_messaging: true, calculate_price: true, stack: false, type: "50-30-LB-2021", colors: { background: "#ffffff", text: "#1e3352" }, }), new DiscountItems({ include: { collection_includes: "bogo-50-lb-2021" },regular_priced_only: false, discount: new PercentageDiscount(40),message: "Now 40% OFF!", display_messaging: true, calculate_price: true, stack: false, type: "BOGO-50-LB-2021 30% off Lucky", colors: { background: "#ffffff", text: "#1e3352" }, }), new DiscountItems({ include: { collection_includes: "60-lb-2021" },regular_priced_only: false, discount: new PercentageDiscount(60),message: "Now 60% OFF - Final Sale!", display_messaging: true, calculate_price: true, stack: false, type: "60-LB-2021", colors: { background: "#ffffff", text: "#1e3352" }, }), new DiscountItems({ include: { collection_includes: "70-30-lb-2021" },regular_priced_only: false, discount: new PriceDiscount(30),message: "Now 70% OFF - Final Sale!", display_messaging: true, calculate_price: true, stack: false, type: "70-30-LB-2021", colors: { background: "#ffffff", text: "#1e3352" }, }), new DiscountItems({ include: { collection_includes: "65-30-lb-2021" },regular_priced_only: false, discount: new PriceDiscount(30),message: "Now 65% Off - final sale!", display_messaging: true, calculate_price: true, stack: false, type: "65-30-LB-2021", colors: { background: "#ffffff", text: "#1e3352" }, }), new DiscountItems({ include: { collection_includes: "85-30-lb-2021" },regular_priced_only: false, discount: new PriceDiscount(20),message: "Now 85% Off - Final sale!", display_messaging: true, calculate_price: true, stack: false, type: "85-30-LB-2021", colors: { background: "#ffffff", text: "#1e3352" }, }), new DiscountItems({ include: { collection_includes: "15-80-lb-2021" },regular_priced_only: false, discount: new PriceDiscount(10),message: "Now 85% OFF - Final sale!", display_messaging: true, calculate_price: true, stack: false, type: "15-80-LB-2021", colors: { background: "#ffffff", text: "#1e3352" }, }), new DiscountItems({ include: { collection_includes: "15-75-lb-2021" },regular_priced_only: false, discount: new PriceDiscount(10),message: "Now 80% OFF - final sale!", display_messaging: true, calculate_price: true, stack: false, type: "15-75-LB-2021", colors: { background: "#ffffff", text: "#1e3352" }, }), new DiscountItems({ include: { collection_includes: "25-70-lb-2021" },regular_priced_only: false, discount: new PriceDiscount(25),message: "Now 70% off -final sale!", display_messaging: true, calculate_price: true, stack: false, type: "25-70-LB-2021", colors: { background: "#ffffff", text: "#1e3352" }, }), new DiscountItems({ include: { collection_includes: "15-70-lb-2021" },regular_priced_only: false, discount: new PriceDiscount(15),message: "Now 70% OFF - Final sale!", display_messaging: true, calculate_price: true, stack: false, type: "15-70-LB-2021", colors: { background: "#ffffff", text: "#1e3352" }, }), new DiscountItems({ include: { collection_includes: "20-lb-2021" },regular_priced_only: false, discount: new PriceDiscount(20),message: "Now $20 - final sale!", display_messaging: true, calculate_price: true, stack: false, type: "20-LB-2021", colors: { background: "#ffffff", text: "#1e3352" }, }), new DiscountItems({ include: { collection_includes: "25-lb-2021" },regular_priced_only: false, discount: new PriceDiscount(25),message: "Now $25!", display_messaging: true, calculate_price: true, stack: false, type: "25-LB-2021", colors: { background: "#ffffff", text: "#1e3352" }, }), new DiscountItems({ include: { collection_includes: "10-lb-2021" },regular_priced_only: false, discount: new PriceDiscount(10),message: "Now $10 - Final sale!", display_messaging: true, calculate_price: true, stack: false, type: "10-LB-2021", colors: { background: "#ffffff", text: "#1e3352" }, }), new DiscountItems({ include: { collection_includes: "50-fleece-lb-2021" },regular_priced_only: false, discount: new PercentageDiscount(40),message: "Now 40% OFF!", display_messaging: true, calculate_price: true, stack: false, type: "50-FLEECE-LB-2021", colors: { background: "#ffffff", text: "#1e3352" }, }), new DiscountItems({ include: { collection_includes: "15-70-deal-lb-2021" },regular_priced_only: false, discount: new PriceDiscount(15),message: "Now $15!", display_messaging: true, calculate_price: true, stack: false, type: "15-70-DEAL-LB-2021", colors: { background: "#ffffff", text: "#1e3352" }, }), new DiscountItems({ include: { collection_includes: "20-50-deal-lb-2021" },regular_priced_only: false, discount: new PriceDiscount(20),message: "NOW $20!", display_messaging: true, calculate_price: true, stack: false, type: "20-50-DEAL-LB-2021", colors: { background: "#ffffff", text: "#c90000" }, }), new DiscountItems({ include: { collection_includes: "20-60-deal-lb-2021" },regular_priced_only: false, discount: new PriceDiscount(20),message: "Now $20!", display_messaging: true, calculate_price: true, stack: false, type: "20-60-DEAL-LB-2021", colors: { background: "#ffffff", text: "#c90000" }, }), new DiscountItems({ include: { collection_includes: "20-65-deal-lb-2021" },regular_priced_only: false, discount: new PriceDiscount(20),message: "Now $20!", display_messaging: true, calculate_price: true, stack: false, type: "20-65-DEAL-LB-2021", colors: { background: "#ffffff", text: "#c90000" }, }), new DiscountItems({ include: { collection_includes: "20-70-deal-lb-2021" },regular_priced_only: false, discount: new PriceDiscount(20),message: "Now $20!", display_messaging: true, calculate_price: true, stack: false, type: "20-70-DEAL-LB-2021", colors: { background: "#ffffff", text: "#c90000" }, }), new DiscountItems({ include: { collection_includes: "20-75-deal-lb-2021" },regular_priced_only: false, discount: new PriceDiscount(20),message: "Now $20!", display_messaging: true, calculate_price: true, stack: false, type: "20-75-DEAL-LB-2021", colors: { background: "#ffffff", text: "#c90000" }, }), new DiscountItems({ include: { collection_includes: "25-deal-lb-2021" },regular_priced_only: false, discount: new PriceDiscount(25),message: "Now $25!", display_messaging: true, calculate_price: true, stack: false, type: "25-70-DEAL-LB-2021", colors: { background: "#ffffff", text: "#c90000" }, }), new DiscountItems({ include: { collection_includes: "25-65-deal-lb-2021" },regular_priced_only: false, discount: new PriceDiscount(25),message: "Now $25!", display_messaging: true, calculate_price: true, stack: false, type: "25-65-DEAL-LB-2021", colors: { background: "#ffffff", text: "#c90000" }, }), new DiscountItems({ include: { collection_includes: "25-60-deal-lb-2021" },regular_priced_only: false, discount: new PriceDiscount(25),message: "Now $25!", display_messaging: true, calculate_price: true, stack: false, type: "25-60-DEAL-LB-2021", colors: { background: "#ffffff", text: "#c90000" }, }), new DiscountItems({ include: { collection_includes: "25-55-deal-lb-2021" },regular_priced_only: false, discount: new PriceDiscount(20),message: "Now $20!", display_messaging: true, calculate_price: true, stack: false, type: "25-55-DEAL-LB-2021", colors: { background: "#ffffff", text: "#c90000" }, }), new DiscountItems({ include: { collection_includes: "25-50-deal-lb-2021" },regular_priced_only: false, discount: new PriceDiscount(25),message: "Now $25!", display_messaging: true, calculate_price: true, stack: false, type: "25-50-DEAL-LB-2021", colors: { background: "#ffffff", text: "#c90000" }, }), new DiscountItems({ include: { collection_includes: "50-pp-lb-shacket" },regular_priced_only: false, discount: new PriceDiscount(30),message: "Now $30!", display_messaging: true, calculate_price: true, stack: false, type: "50-PP-LB-SHACKET", colors: { background: "#ffffff", text: "#c90000" }, }), new DiscountItems({ include: { collection_includes: "20-40-deal-lb-2021" },regular_priced_only: false, discount: new PriceDiscount(20),message: "NOW $20!", display_messaging: true, calculate_price: true, stack: false, type: "20-40-DEAL-LB-2021", colors: { background: "#ffffff", text: "#ea0606" }, }), new DiscountItems({ include: { collection_includes: "4214-lb-20" },regular_priced_only: false, discount: new PriceDiscount(20),message: "Now $20!", display_messaging: true, calculate_price: true, stack: false, type: "4214-LB-20", colors: { background: "#ffffff", text: "#ea0606" }, }), new DiscountItems({ include: { collection_includes: "30-off-2022" },regular_priced_only: false, discount: new PercentageDiscount(50),message: "NOW 50% OFF!", display_messaging: true, calculate_price: true, stack: false, type: "30-OFF-2022", colors: { background: "#ffffff", text: "#c90000" }, }), new DiscountItems({ include: { collection_includes: "3-for-18" },regular_priced_only: false, discount: new PriceDiscount(18),message: "Now $18", display_messaging: true, calculate_price: true, stack: false, type: "3-FOR-18 Intimates", colors: { background: "#ffffff", text: "#1e3352" }, }),new Bxgy({ include: { collection_includes: "bgf-2021" },buy: 1, get: 1, regular_priced_only: false, best_discount: true, discount: new PercentageDiscount(100),message: "BUY 1 GET 1 FREE - MIX \u0026 MATCH", display_messaging: true, calculate_price: false, stack: false, type: "BGF-2021", colors: { background: "#ffffff", text: "#c90000" }, }),new Bxgy({ include: { collection_includes: "bgf2-acc" },buy: 1, get: 2, regular_priced_only: false, best_discount: true, discount: new PercentageDiscount(100),message: "BUY 1 GET 2 FREE - MIX \u0026 MATCH", display_messaging: true, calculate_price: false, stack: false, type: "BGF2-ACC", colors: { background: "#ffffff", text: "#c90000" }, }),new QuantityTier({ include: { collection_includes: "2-for-25" },regular_priced_only: false, tiers: [{ buy: 2,price: 25,message: "2 FOR $25!", },],message: "2 FOR $25!", display_messaging: true, calculate_price: false, stack: false, type: "2-for-25", colors: { background: "#ffffff", text: "#1e3352" }, }),new QuantityTier({ include: { collection_includes: "2-for-15-2021" },regular_priced_only: false, tiers: [{ buy: 2,price: 15,message: "2 FOR $15!", },],message: "2 FOR $15!", display_messaging: true, calculate_price: false, stack: false, type: "2-for-15-2021", colors: { background: "#ffffff", text: "#1e3352" }, }), new DiscountItems({ include: { collection_includes: "30-off-jackets" },regular_priced_only: false, discount: new PriceDiscount(30),message: "DEAL - NOW ONLY $30", display_messaging: true, calculate_price: true, stack: false, type: "30-OFF-JACKET", colors: { background: "#ffffff", text: "#c90000" }, }),new SubtotalTier({ product_total: false, include: {collection_includes: "lucky-brand-all-products-promo-engine" },tiers: [ { subtotal: 15, discount: new PercentageDiscount(10),message: "10% Discount Applied", },{ subtotal: 100, discount: new PercentageDiscount(20),message: "20% Discount Applied", },],message: "Discount Applied", regular_priced_only: false, display_messaging: true, calculate_price: false, stack: true, type: "Extra % Off Lucky", colors: { background: "#ffffff", text: "#000000" }, }), new DiscountItems({ include: { collection_includes: "10-jean-2022" },regular_priced_only: false, discount: new PriceDiscount(10),message: "Clearance - Now Only $10!", display_messaging: true, calculate_price: true, stack: false, type: "10-JEAN-2022", colors: { background: "#ffffff", text: "#c90000" }, }),]