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Retours et échanges en boutique  

Attention aux clients: Nous offrons un Ă©change ou remboursement pour n’importe quel achat fait avant la fermeture des boutiques.

Pour plus d’assistance, veuillez contacter votre boutique local Lucky Brand Canada.

Les boutiques présentement ouvertes:

  • Toronto Premium Outlet
  • Outlet Collection Niagara
  • Metropolis at Metrotown
  • Tsawwassen Mills
  • Vaughan Mills
  • Tanger Ottawa
  • Outlet Collection Winnipeg
  • Outlet Collection Edmonton

 

Ouverture bientĂŽt:

  • Rideau Centre – le 19 nov 2020

 

Le dĂ©lai allouĂ© pour un Ă©change ou remboursement est de 14 jours pour les achats faits en boutique aprĂšs la rĂ©ouverture des boutiques Ă  n’importe quelle boutique Lucky Brand (incluant les boutiques outlet).

Les produits retournés doivent remplir les conditions suivantes:

- Les items sont non lavés et non portés avec les étiquettes originales attachées

- Les items doivent ĂȘtre accompagnĂ©s par la copie papier original du ticket de caisse

- Le remboursement ou Ă©change doit ĂȘtre fait dans les 14 jours suivant la date d’achat originale

- Tous items “Vente finale” ou “Liquidation” ne peuvent pas ĂȘtre retournĂ©s ou Ă©changĂ©s

- Tous cartes cadeaux, cosmĂ©tiques, bijoux, lingerie (sous-vĂȘtements et soutien-gorge) et maillots de bain sont ventes finales et ne peuvent pas ĂȘtre retournĂ©s ou Ă©changĂ©s.

 

Tous remboursements sont sujet Ă  l’approbation et doivent remplir les conditions soulignĂ©es. Nous rĂ©servons le droit de refuser un remboursement si il ne remplit les conditions de notre politique de retour.

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