Ship To Store FAQ


Ship to Store

Buy online. Collect in store! 
We are SO excited to have expanded our FREE Ship To Store service to even MORE locations across Canada! See below on how to take advantage:

 


Important: Please wait for our "Ready for pickup" notification email before you visit the store to collect your order.


What store locations are available for Ship To Store?

Our Ship To Store service is currently available in the following select Bluenotes locations in Canada. We will be launching even more stores in the near future, stay tuned! 

Store Address Opening Hours
Alberta
Chinook Chinook Centre
6455 Macleod Trail South
Unit #266
Calgary Alberta T2H 0K9
Canada
Sunday: 11:00 - 19:00
Monday: 09:30 - 21:00
Tuesday: 09:30 - 21:00
Wednesday: 09:30 - 21:00
Thursday: 09:30 - 21:00
Friday: 09:30 - 21:00
Saturday: 09:30 - 21:00
Kingsway Mall


Kingsway Mall
109 Street & Princess Elizabeth Ave.
Unit #680 Edmonton Alberta T5G 3A6

Sunday: 11:00 - 17:00
Monday: 10:00 - 21:00
Tuesday: 10:00 - 21:00
Wednesday: 10:00 - 21:00
Thursday: 10:00 - 21:00
Friday: 10:00 - 21:00
Saturday: 09:30 - 18:00
West Edmonton Mall West Edmonton Mall
8882-170th Street
Unit #k203
Edmonton Alberta T5T 4M2
Canada
Sunday: 11:00 - 18:00
Monday: 10:00 - 21:00
Tuesday: 10:00 - 21:00
Wednesday: 10:00 - 21:00
Thursday: 10:00 - 21:00
Friday: 10:00 - 21:00
Saturday: 10:00 - 21:00
British Columbia
Seven Oaks Seven Oaks
32900 South Fraser Way
Unit #117
Abbotsford British Columbia V2S 5A1
Canada
Sunday: 11:00 - 18:00
Monday: 09:30 - 18:00
Tuesday: 09:30 - 18:00
Wednesday: 09:30 - 21:00
Thursday: 09:30 - 21:00
Friday: 09:30 - 21:00
Saturday: 09:30 - 18:00
Metrotown Metropolis At Metrotown
4700 - 4800 Kingsway
Unit 2270
Burnaby British Columbia V5H 4M1
Canada
Sunday: 11:00 - 19:00
Monday: 10:00 - 21:00
Tuesday: 10:00 - 21:00
Wednesday: 10:00 - 21:00
Thursday: 10:00 - 21:00
Friday: 10:00 - 21:00
Saturday: 10:00 - 21:00
Cottonwood Shopping Centre Cottonwood Shopping Centre
45585 Luckakuck Way
Unit #24
Chilliwack British Columbia V2R1A1
Canada
Sunday: 12:00 - 17:00
Monday: 09:30 - 17:30
Tuesday: 09:30 - 17:30
Wednesday: 09:30 - 17:30
Thursday: 09:30 - 21:00
Friday: 09:30 - 21:00
Saturday: 09:30 - 17:30
Aberdeen Mall Aberdeen Mall
1320 W. Trans-canada Hwy
Unit #212
Kamloops British Columbia V1S 1J2
Canada
Sunday: 10:00 - 17:00
Monday: 09:30 - 18:00
Tuesday: 09:30 - 18:00
Wednesday: 09:30 - 18:00
Thursday: 09:30 - 21:00
Friday: 09:30 - 21:00
Saturday: 09:30 - 18:00
Woodgrove Shopping Centre Woodgrove Shopping Centre
6631 Island Highway
Unit #44
Nanaimo British Columbia V9T 4T7
Canada
Sunday: 10:30 - 18:00
Monday: 10:00 - 18:00
Tuesday: 10:00 - 18:00
Wednesday: 10:00 - 21:00
Thursday: 10:00 - 21:00
Friday: 10:00 - 21:00
Saturday: 10:00 - 19:00
Guildford Town Centre Guildford Town Centre
2695 Guildford Town Ctr.
Unit #1373
Surrey British Columbia V3R 7C1
Canada
Sunday: 10:00 - 18:00
Monday: 10:00 - 21:00
Tuesday: 10:00 - 21:00
Wednesday: 10:00 - 21:00
Thursday: 10:00 - 21:00
Friday: 10:00 - 21:00
Saturday: 10:00 - 21:00
Manitoba
St. Vital Shopping Centre

St. Vital Shopping Centre
1225 St. Mary's Rd
Unit #84
Winnipeg Manitoba R2M 5E5 Canada

Sunday: 10:30 - 18:30
Monday: 09:30 - 21:30
Tuesday: 09:30 - 21:30
Wednesday: 09:30 - 21:30
Thursday: 09:30 - 21:30
Friday: 09:30 - 21:30
Saturday: 09:00 - 18:30
New Brunswick
Champlain Place Champlain Place
477 Paul Street
Unit #v003a
Dieppe New Brunswick E1A 4X5
Canada
Sunday: 12:00 - 17:00
Monday: 10:00 - 21:00
Tuesday: 10:00 - 21:00
Wednesday: 10:00 - 21:00
Thursday: 10:00 - 21:00
Friday: 10:00 - 21:00
Saturday: 10:00 - 21:00
Mcallister Place Mcallister Place
519 Westmorland Road
Unit #f015/f107
Saint John New Brunswick E2J 3W9
Canada
Sunday: 12:00 - 17:00
Monday: 10:00 - 21:00
Tuesday: 10:00 - 21:00
Wednesday: 10:00 - 21:00
Thursday: 10:00 - 21:00
Friday: 10:00 - 21:00
Saturday: 10:00 - 21:00
Newfoundland and Labrador
Avalon Mall Avalon Mall
48 Kenmount Road
Unit #200
St. John's Newfoundland and Labrador A1B 1W3
Canada
Sunday: 12:00 - 17:00
Monday: 09:30 - 21:30
Tuesday: 09:30 - 21:30
Wednesday: 09:30 - 21:30
Thursday: 09:30 - 21:30
Friday: 09:30 - 21:30
Saturday: 09:30 - 21:30
Village Mall Village Mall
430 Topsail Road
Unit #44
St. John's Newfoundland and Labrador A1E 4N1
Canada
Sunday: 12:00 - 17:00
Monday: 09:30 - 21:30
Tuesday: 09:30 - 21:30
Wednesday: 09:30 - 21:30
Thursday: 09:30 - 21:30
Friday: 09:30 - 21:30
Saturday: 09:30 - 21:30
Nova Scotia
Mic Mac Mic Mac Mall
21 Mic Mac Blvd
Unit #138
Dartmouth Nova Scotia B3A 4K6
Canada
Sunday: 12:00 - 17:00
Monday: 09:30 - 21:00
Tuesday: 09:30 - 21:00
Wednesday: 09:30 - 21:00
Thursday: 09:30 - 21:00
Friday: 09:30 - 21:00
Saturday: 09:30 - 21:00
Greenwood Mall Greenwood Mall
965 Central Ave 
Unit #22 Greenwood Nova Scotia B0P 1N0
Canada
Sunday: 12:00 - 17:00
Monday: 09:30 - 21:00
Tuesday: 09:30 - 21:00
Wednesday: 09:30 - 21:00
Thursday: 09:30 - 21:00
Friday: 09:30 - 21:00
Saturday: 09:30 - 18:00
Mayflower Mall Mayflower Mall
800 Grand Lake Road
Unit #34
Sydney Nova Scotia B1P 6S9
Canada
Sunday: 12:00 - 17:00
Monday: 10:00 - 21:00
Tuesday: 10:00 - 21:00
Wednesday: 10:00 - 21:00
Thursday: 10:00 - 21:00
Friday: 10:00 - 21:00
Saturday: 10:00 - 21:00
Ontario
Bramalea City Centre Bramalea City Centre 
25 Peel Centre Drive
Unit #233/234
Brampton Ontario L6T 3R5
Canada
Sunday: 11:00 - 19:00
Monday: 10:00 - 21:00
Tuesday: 10:00 - 21:00
Wednesday: 10:00 - 21:00
Thursday: 10:00 - 21:00
Friday: 10:00 - 21:00
Saturday: 09:30 - 21:00
Lynden Park Mall Lynden Park Mall
84 Lynden Road
Unit #d16
Brantford Ontario N3R 6B8
Canada
Sunday: 12:00 - 17:00
Monday: 10:00 - 21:00
Tuesday: 10:00 - 21:00
Wednesday: 10:00 - 21:00
Thursday: 10:00 - 21:00
Friday: 10:00 - 21:00
Saturday: 09:30 - 18:00
Tanger Cookstown Tanger Cookstown
3311 Simcoe Hwy 89
Unit #h05
Cookstown Ontario L0L 1L0
Canada
Sunday: 10:00 - 18:00
Monday: 09:30 - 21:00
Tuesday: 09:30 - 21:00
Wednesday: 09:30 - 21:00
Thursday: 09:30 - 21:00
Friday: 09:30 - 21:00
Saturday: 09:30 - 21:00
Limeridge Mall Limeridge Mall
999 Upper Wentworth St.
Unit #253
Hamilton Ontario L9A4X5
Canada
Sunday: 11:00 - 18:00
Monday: 10:00 - 21:00
Tuesday: 10:00 - 21:00
Wednesday: 10:00 - 21:00
Thursday: 10:00 - 21:00
Friday: 10:00 - 21:00
Saturday: 09:30 - 18:00
Cataraqui Town Centre Cataraqui Town Centre
945 Gardiners Road
Unit #u29b
Kingston Ontario K7M 7H4
Canada
Sunday: 11:00 - 17:00
Monday: 09:30 - 21:00
Tuesday: 09:30 - 21:00
Wednesday: 09:30 - 21:00
Thursday: 09:30 - 21:00
Friday: 09:30 - 21:00
Saturday: 09:30 - 18:00
Fairview Park Mall Fairview Park Mall
2960 Kingsway Drive
Unit #k002a
Kitchener Ontario N2C 1X1
Canada
Sunday: 11:00 - 17:00
Monday: 09:30 - 21:00
Tuesday: 09:30 - 21:00
Wednesday: 09:30 - 21:00
Thursday: 09:30 - 21:00
Friday: 09:30 - 21:00
Saturday: 09:30 - 18:00
Masonville Mall Masonville Mall
1680 Richmond Street
Unit #L118C
London Ontario N6G 3Y9
Canada
Sunday: 11:00 - 18:00
Monday: 09:30 - 21:00
Tuesday: 09:30 - 21:00
Wednesday: 09:30 - 21:00
Thursday: 09:30 - 21:00
Friday: 09:30 - 21:00
Saturday: 09:30 - 21:00
Square One Square One Shopping Ctr.
100 City Centre Drive
Unit #2-128
Mississauga Ontario L5B2C9
Canada
Sunday: 11:00 - 19:00
Monday: 10:00 - 21:00
Tuesday: 10:00 - 21:00
Wednesday: 10:00 - 21:00
Thursday: 10:00 - 21:00
Friday: 10:00 - 21:00
Saturday: 09:30 - 21:00
Bayshore Shopping Centre Bayshore Shopping Centre
100 Bayshore Drive
Unit #T27
Nepean Ontario K2B 8C1
Canada
Sunday: 10:00 - 18:00
Monday: 09:00 - 21:00
Tuesday: 09:00 - 21:00
Wednesday: 09:00 - 21:00
Thursday: 09:00 - 21:00
Friday: 09:00 - 21:00
Saturday: 09:00 - 21:00
Upper Canada Mall Upper Canada Mall
17600 Yonge Street
Unit #f10
Newmarket Ontario L3Y 4Z1
Canada
Sunday: 11:00 - 19:00
Monday: 10:00 - 21:00
Tuesday: 10:00 - 21:00
Wednesday: 10:00 - 21:00
Thursday: 10:00 - 21:00
Friday: 10:00 - 21:00
Saturday: 09:00 - 21:00
Oakville Place Oakville Place
240 Leighland Ave
Unit #122
Oakville Ontario L6H 3H6
Canada
Sunday: 11:00 - 17:00
Monday: 10:00 - 21:00
Tuesday: 10:00 - 21:00
Wednesday: 10:00 - 21:00
Thursday: 10:00 - 21:00
Friday: 10:00 - 21:00
Saturday: 09:30 - 18:00
Oshawa Centre Oshawa Centre
419 King Street West
Unit #2565
Oshawa Ontario L1J 2K5
Canada
Sunday: 11:00 - 18:00
Monday: 09:30 - 21:00
Tuesday: 09:30 - 21:00
Wednesday: 09:30 - 21:00
Thursday: 09:30 - 21:00
Friday: 09:30 - 21:00
Saturday: 09:30 - 21:00
Scarborough Town Center Scarborough Town Ctr.
300 Borough Drive
Unit #250
Scarborough Ontario M1P 4P5
Canada
Sunday: 11:00 - 19:00
Monday: 10:00 - 21:00
Tuesday: 10:00 - 21:00
Wednesday: 10:00 - 21:00
Thursday: 10:00 - 21:00
Friday: 10:00 - 21:00
Saturday: 09:30 - 21:00
Pen Centre Pen Centre
221 Glendale Ave
Unit #120a
St. Catharines Ontario L2T 2K9
Canada
Sunday: 11:00 - 18:00
Monday: 10:00 - 21:00
Tuesday: 10:00 - 21:00
Wednesday: 10:00 - 21:00
Thursday: 10:00 - 21:00
Friday: 10:00 - 21:00
Saturday: 09:00 - 18:00
Gerrard Square Gerrard Square
1000 Gerrard St. East
Unit #dd1
Toronto Ontario M4M 3G6
Canada
Sunday: 11:00 - 18:00
Monday: 10:00 - 21:00
Tuesday: 10:00 - 21:00
Wednesday: 10:00 - 21:00
Thursday: 10:00 - 21:00
Friday: 10:00 - 21:00
Saturday: 09:30 - 18:00
Lawrence Square Lawrence Square
700 Lawrence Ave West
Unit #208
Toronto Ontario M6A 3B4
Canada
Sunday: 12:00 - 17:00
Monday: 10:00 - 21:00
Tuesday: 10:00 - 21:00
Wednesday: 10:00 - 21:00
Thursday: 10:00 - 21:00
Friday: 10:00 - 21:00
Saturday: 09:30 - 18:00
Vaughan Mills Vaughan Mills
1 Bass Pro Mills Drive
Unit #432
Vaughan Ontario L4K 5W4
Canada
Sunday: 11:00 - 19:00
Monday: 10:00 - 21:00
Tuesday: 10:00 - 21:00
Wednesday: 10:00 - 21:00
Thursday: 10:00 - 21:00
Friday: 10:00 - 21:00
Saturday: 10:00 - 21:00
Conestoga Mall Conestoga Mall
550 King Street
Unit #a6
Waterloo Ontario N2L 5W6
Canada
Sunday: 11:00 - 17:00
Monday: 09:30 - 21:00
Tuesday: 09:30 - 21:00
Wednesday: 09:30 - 21:00
Thursday: 09:30 - 21:00
Friday: 09:30 - 21:00
Saturday: 09:30 - 18:00
Devonshire Mall Devonshire Mall
3100 Howard Ave
Unit #N8
Windsor Ontario N8X 3Y8
Canada
Sunday: 11:00 - 17:00
Monday: 09:30 - 21:00
Tuesday: 09:30 - 21:00
Wednesday: 09:30 - 21:00
Thursday: 09:30 - 21:00
Friday: 09:30 - 21:00
Saturday: 09:30 - 18:30
Prince Edward Island (PEI)
Charlottetown Mall Charlottetown Mall
670 University Ave
Unit 27
Charlottetown Prince Edward Island C1E 1H6
Canada
Sunday: 12:00 - 17:00
Monday: 09:00 - 21:00
Tuesday: 09:00 - 21:00
Wednesday: 09:00 - 21:00
Thursday: 09:00 - 21:00
Friday: 09:00 - 21:00
Saturday: 09:00 - 21:00
Saskatchewan
Midtown Plaza Midtown Plaza
201 1st Ave South
Unit #10A
Saskatoon Saskatchewan S7K 1J5
Canada
Sunday: 11:00 - 18:00
Monday: 09:30 - 19:00
Tuesday: 09:30 - 19:00
Wednesday: 09:30 - 21:00
Thursday: 09:30 - 21:00
Friday: 09:30 - 21:00
Saturday: 09:30 - 19:00
Northgate Mall Northgate Mall
489 Albert Street North
Unit #24
Regina Saskatchewan S4R 3C4
Canada
Sunday: 12:00 - 17:00
Monday: 09:30 - 18:00
Tuesday: 09:30 - 18:00
Wednesday: 09:30 - 21:00
Thursday: 09:30 - 21:00
Friday: 09:30 - 21:00
Saturday: 09:30 - 18:00

 

Collecting your order

What do I need to pick up my order?

Please bring your order pick up notification email along with government-issued photo ID.

Examples of the photo ID are listed below:

• Driver’s License
• Passport
• Certificate of Citizenship (with photo)
• Permanent Resident Card
• Certificate of Indian Status issued with photo
• Provincial Heath Card (with photo)
• Government Issued Photo Card

 

Who can pick up my order?

Only the recipient who is listed on the package will be authorized to pick up the order. You will need to provide a valid photo ID, along with proof of your order pick up notification email at the time of pick up.

How long do I have to pick up my order?

You have 14 days from the day the notification email is sent to pick up your order. We will send you a reminder on the 7th day, and if you don't pick up your order at the end of the 14th day we'll automatically return the items and refund back onto the original method of payment used for purchase.

Where do I go to pick up my order?

Go to the cash desk when you are at the store you have selected for the order to be delivered to and let our friendly staff member know you are there to pick up your order.

Will I be able to track my package?

We are unable to provide a tracking number for this shipping method, however, you will receive an email notification when your order is ready for pick up.

How will I know when my order be ready for pick-up?

You will receive an email notification from no-reply@blnts.com when your order has arrived in store and is ready for pick up.
Please monitor your inbox and your junk folder and add no-reply@blnts.com to your Safe Sender’s List or address book so you will not miss the notifications.  

What are the business hours for store pick up?

You can refer to the section below, or visit our store location page here.

Who can I contact if I do not receive a confirmation that my order is ready to pick up?

If you have not received an email after 7 business days from the date your order was shipped, please reach out to our customer service at cs@blnts.com or go to https://blnts.com/pages/support

 

Other questions

How much does Ship To Store cost?

Ship to store is available for FREE!

Is there a minimum order value to be eligible for ship to store?

No, there is no minimum order value to be eligible for ship to store.

When will I get charged for my order?

You will be charged at the time of order.

I forgot something! Can I modify my order?

No. Our goal is to process your order as quickly and accurately as possible, therefore, we cannot change or cancel an order once it has been processed. Please double check your order before placing it to avoid any potential disappointment. 

Can I select to ship certain items to one store, and have other items shipped to a different store or my home?

Only 1 ship to store location can be selected per order at this time. Please place a separate order for the other items if you would like them to be shipped to a different location. Do note that there is a shipping charge for orders below $100* for deliveries other than Ship To Store.

*Subject to changes without notice. Please refer to your shopping cart or order review page before completing your order for the most updated amount.
 

Returns/ Exchanges

What is the return policy for Ship To Store orders?

Please go to our Returns & Exchanges page for full details.

One of my items was shipped wrong/damaged, what do I do?

Oh no! We are terribly sorry. We do our best to ensure all orders are correct and that there are no defects in your new Bluenotes swag, but sometimes we make mistakes. We hate making mistakes, so if you do receive the wrong item or defective merchandise please either return or exchange the items at any of our Bluenotes store location (excluding outlet stores) or email us at cs@blnts.com right away with your order number and all applicable information and we will send you a return shipping label. We will either replace the item or pending on inventory, or provide you with a full refund.