To our Bluenotes & Aéropostale family and community,


As we all enter these difficult times together, we are taking all the important steps to do everything we can do to protect our employees, family & community. We are pleased that ALL Bluenotes, Aéropostale & Thriftys stores in Canada have reopened. We are taking all the important steps to do everything we can do to protect our employees, family & community.


For Your Safety & Ours

● Maintain Social Distance - keep 6ft apart. Follow floor markings.

● Reduced Number Of People In Stores - to allow space for social distancing.

● Increased Store Cleanings - to maintain a safe environment for all.

● Please pay by tap or card - though cash is still accepted.


For more information and full details of our COVID-19 Safety plan click here>


We are here for you 24/7 online Bluenotes.com and Aeropostale.ca. Join us on social, stay connected, share your story & tag us in what you’re doing… let’s stay connected because we’re better together.

In light of this happening, to give everyone a little more time to focus on the important things, we will be temporarily extending our exchange policy to 30 days after stores open for purchases made after March 1st.

We understand that these are difficult and unprecedented times.
Together we will all get through this, stay safe & well.

Your Bluenotes & Aéropostale Family 💙

Re-Opening Stores By Province

*subject to changes

With Updated Store Hours


Store Locations Hours
Aéropostale x Bluenotes

Bonnie Doon Shopping Centre
111 Bonnie Doon Shopping Centre Nw Unit 111
Edmonton Alberta T6C 4E3
Mon - Sat: 11am to 7pm
Sun : 11am to 6pm
Bluenotes

Bower Place
4900 Molly Banister Dr Unit 165
Red Deer Alberta T4R 1N9
Mon - Fri: 11am to 7pm
Sat & Sun: 11 am to 6 pm
Aéropostale x Bluenotes

Chinook Centre
6455 Macleod Trail S.W. Unit 266
Calgary Alberta T2H 0K9
Mon - Fri: 11am to 7pm
Sat & Sun: 11 am to 6 pm
Aéropostale x Bluenotes

Cross Iron Mills
261055 Cross Iron Blvd Unit 639
Rocky View Alberta T4A 0G3
Mon - Sat: 11am to 7pm
Sun: 11am to 6pm
Bluenotes

Kingsway Mall
109th St. & Princess Elizabeth Ave Unit 122
Edmonton Alberta T5G 3A6
Mon - Fri: 11am to 7pm
Sat : 11 am to 6 pm
Sun: 11 am to 5 pm
Aéropostale x Bluenotes

Londonderry Mall
137th Avenue & 66th Street Unit 130
Edmonton Alberta T5C 3C8
Mon - Fri: 10am to 7pm
Sat: 10am to 5.30pm
Sun: 12pm to 5pm
Aéropostale x Bluenotes

Medicine Hat Mall
3292 Dunmore Road Se Unit 117/118
Medicine Hat Alberta T1B 2R4
Mon - Fri: 11am to 7pm
Sat: 10am to 6pm
Sun: 11am to 5pm
Aéropostale x Bluenotes

Premium Outlet Collection, Edmonton International Airport
1 Outlet Collection Way Unit 118
Edmonton Alberta T9E 1J5
Mon - Fri: 11am to 7pm
Sat & Sun: 11am to 6pm
Aéropostale x Bluenotes

Park Place
501 First Avenue S. Unit D28
Lethbridge Alberta T1J 4L9
Mon - Sat: 11am to 7pm
Sun: 11am to 6pm
Aéropostale x Bluenotes

Peter Pond Mall
9713 Hardin Street Unit 2240
Fort Mcmurray Alberta T9H 1L2
Mon - Fri: 11am to 7pm
Sat & Sun: 11am to 6pm
Aéropostale x Bluenotes

South Edmonton Common
1748-1732 99 St NW Unit 1974
Edmonton Alberta T6N 1K8
Mon - Sat: 10am to 7pm
Sun: 10am to 6pm
Aéropostale x Bluenotes

Sunridge Mall
2525‐36th Street NE
Calgary Alberta T1Y 5T4
Mon - Sat: 11am to 7pm
Sun: 11am to 5pm
Aéropostale x Bluenotes

West Edmonton Mall
8882-170th Street Unit H205
Edmonton Alberta T5T 4M2
Mon - Sat: 10am to 9pm
Sun: 10am to 6pm

With Updated Store Hours


Store Locations Hours
Aéropostale x Bluenotes

Aberdeen Mall
1320 West Trans Canada Hwy Unit 212
Kamloops British Columbia V1S 1J2
Mon - Fri: 11am to 7pm
Sat & Sun: 11am to 6pm
Aéropostale x Bluenotes

Central City Shopping Centre
10153 King George Boulevard Unit 227
Surrey British Columbia V3T 2W1
Mon - Tues: 10am to 7pm
Wed - Fri: 10am to 9pm
Sat: 10am to 7pm
Sun: 11am to 6pm
Aéropostale x Bluenotes

Coquitlam Centre
2929 Barnet Highway Unit 1240
Coquitlam British Columbia V3B 5R5
Mon - Sun: 11am to 6pm
Aéropostale x Bluenotes

Cottonwood Mall
45585 Luckakuck Way Unit 24
Chilliwack British Columbia V2R 1A1
Mon - Sun: 11am to 6pm
Aéropostale x Bluenotes

Guildford Town Centre
2695 Guildford Town Ctr. Unit 1373
Surrey British Columbia V3R 7C1
Mon - Sat: 10am to 6pm
Sun: 11am to 5pm
Thriftys by Bluenotes

Guildford Town Centre
10355 152 St Unit 2025
Surrey British Columbia V3R 7C1
Mon - Sat: 10am to 6pm
Sun: 11am to 5pm
Bluenotes

Orchard Park Shopping Centre
2271 Harvey Road Unit 260
Kelowna British Columbia V1Y 6H2
Sun - Wed: 10am to 6pm
Thurs & Fri: 10am to 9pm
Sat: 10am to 7pm
Bluenotes

Richmond Centre
6551 Number 3 Road Unit #T19
Richmond British Columbia V6Y 2B6
Mon - Sun: 11am to 7pm
Aéropostale x Bluenotes

Seven Oaks
32900 South Fraser Way Unit 117
Abbotsford British Columbia V2S 5A1
Mon - Sat: 11am to 6pm
Sun: 11am to 5pm
Aéropostale x Bluenotes

Tsawwassen Mills
5000 Canoe Pass Way Unit 690
Tsawwassen British Columbia V4M 0B3
Mon - Sun: 10am to 6pm
Bluenotes

Village Green
4900 27th Street Unit 740
Vernon British Columbia V1T 7G7
Mon - Wed: 10am to 5pm
Thurs & Fri: 10am to 7pm
Sat: 10am to 5pm
Sun: 11am to 5pm
Bluenotes

Woodgrove Shopping Centre
6631 Island Highway Unit 44
Nanaimo British Columbia V9T 4T7
Mon - Sun: 11am to 6pm

With Updated Store Hours


Store Locations Hours
Aéropostale x Bluenotes

Brandon Shoppers Mall
1570 - 18th Street Unit 30
Brandon Manitoba R7A 5C5
Mon - Sun: 11am to 6pm
Thriftys by Bluenotes

Kenaston Smart Centre
1665 Kenaston Blvd Unit K4
Winnipeg Manitoba R3P 2M4
Mon - Fri: 11am to 7pm
Sat & Sun: 11am to 5pm
Aéropostale x Bluenotes

Outlet Collection Winnipeg
555 Sterling Lyon Pkwy Unit 208
Winnipeg Manitoba R3P 1J9
Mon - Wed: 11am to 7pm
Thurs - Sat: 11am to 9pm
Sun: 11am to 6pm
Aéropostale

Polo Park Shopping Centre
1485 Portage Ave Unit L139A
Winnipeg Manitoba R3G 0W4
Mon - Sat: 11am to 7pm
Sun: 11am to 6pm
Bluenotes

St Vital Centre
1225 St. Mary's Rd Unit 84
Winnipeg Manitoba R2M 5E5
Mon - Fri: 11am to 7pm
Sat & Sun: 11am to 6pm

With Updated Store Hours


Store Locations Hours
Aéropostale x Bluenotes

Champlain Place
477 Paul Street Unit V003A
Dieppe New Brunswick E1A 4X5
Mon - Sat: 11am to 7pm
Sun: 12pm to 5pm
Thriftys by Bluenotes

Lancaster Mall
621 Fairville Blvd Unit B10
Saint John New Brunswick E2M 4X5
Mon - Sat: 11am to 7pm
Sun: 12pm to 5pm
Aéropostale x Bluenotes

Mcallister Place
519 Westmorland Road Unit F015/107
Saint John New Brunswick E2J 3W9
Mon - Sat: 11am to 7pm
Sun: 12pm to 5pm
Bluenotes

Uptown
1150 Prospect St Unit 125
Fredericton New Brunswick E3B 3C1
Mon - Sat: 10am to 7pm
Sun: 10am to 5pm

With Updated Store Hours


Store Locations Hours
Aéropostale x Bluenotes

Avalon Mall
48 Kenmount Road Unit 200
St. John's Newfoundland and Labrador A1B 1W3
Mon - Sat: 11am to 7pm
Sun: 12pm to 5pm
Aéropostale x Bluenotes

Trinity Conception Square
120 Columbus Drive Unit 33/33B
Carbonear Newfoundland and Labrador A1Y 1B3
Mon - Wed: 10am to 5.30pm
Thurs & Fri: 10am to 7pm
Sat: 10am to 5.30pm
Sun: 12pm to 5pm
Aéropostale x Bluenotes

Village Mall
430 Topsail Road Unit 44
St. John's Newfoundland and Labrador A1E 4N1
Mon - Sat: 11am to 7pm
Sun: 12pm to 5pm

With Updated Store Hours


Store Locations Hours
Aéropostale x Bluenotes

Chain Lakes
201 Chain Lake Drive Unit 16
Halifax Nova Scotia B3S 1C8
Mon - Fri: 10am to 7pm
Saturday: 10am to 6pm
Sunday: 10am to 5pm
Aéropostale x Bluenotes

County Fair Mall - New Minas
9256 Commercial Street Unit 175
New Minas Nova Scotia B4N 4A9
Mon - Fri: 11am to 7pm
Sat & Sun: 11am to 6pm
Aéropostale x Bluenotes

Greenwood Mall
965 Central Ave Unit 22
Greenwood Nova Scotia B0P 1N0
Mon - Fri: 11am to 7pm
Sat & Sun: 11am to 6pm
Aéropostale x Bluenotes

Highland Square
689 Westville Road Unit 245
New Glasgow Nova Scotia B2H 2J6
Mon - Sat: 10am to 6pm
Sun: 12pm to 5pm
Aéropostale x Bluenotes

Truro Mall
245 Robie St Unit A07
Truro Nova Scotia B2N 5N6
Mon - Sat: 11am to 7pm
Sun: 12pm to 5pm
Bluenotes

Mayflower Mall
800 Grand Lake Road Unit 34
Sydney Nova Scotia B1P 6S9
Mon - Fri: 11am to 7pm
Sat & Sun: 11am to 6pm
Aéropostale

Mic Mac Mall
21 Micmac Blvd Unit 179
Dartmouth Nova Scotia B3A 4N3
Mon - Sat: 11am to 7pm
Sun: 12pm to 5pm
Bluenotes

Mic Mac Mall
21 Mic Mac Blvd Unit 138
Dartmouth Nova Scotia B3A 4K6
Mon - Sat: 11am to 7pm
Sun: 12pm to 5pm

With Updated Store Hours


Store Locations Hours
Bluenotes

Barrie South
37 Mapleview Dr W Unit D
Barrie Ontario L4N 9A9
Mon - Fri: 10am to 7pm
Sat & Sun: 10am to 6pm
Aéropostale x Bluenotes

Bayshore Shopping Centre
100 Bayshore Drive Unit T27
Ottawa Ontario K2B 8C1
Mon - Fri: 11am to 7pm
Sat & Sun: 11am to 6pm
Aéropostale x Bluenotes

Bramalea City Centre
25 Peel Centre Dr Unit 233
Brampton Ontario L6T 3R5
Mon - Fri: 11am to 7pm
Sat & Sun: 11am to 6pm
Bluenotes

Billings Bridge Plaza
2277 Riverside Dr E Unit 158
Ottawa Ontario K1H 7X6
Mon - Sat: 11am to 7pm
Sun: 11am to 5pm
Aéropostale x Bluenotes

Burlington Mall
777 Guelph Line Unit D5
Burlington Ontario L7R 3N2
Mon - Sat: 10am to 6pm
Sun: 11am to 5pm
Aéropostale x Bluenotes

Cambridge Centre
355 Hespeler Rd Unit 102
Cambridge Ontario N1R 6B3
Mon - Fri: 11am to 7pm
Sat & Sun: 11am to 5pm
Aéropostale x Bluenotes

Cataraqui Town Ctr
945 Gardiners Road Unit U29B
Kingston Ontario K7M 7H4
Mon - Sat: 11am to 6pm
Sun: 11am to 5pm
Bluenotes

Centre On Barton
1259 Barton St E Unit N2
Hamilton Ontario L8H 2V4
Mon - Fri: 10am to 7pm
Sat: 10am to 6pm
Sun: 10am to 5pm
Aéropostale x Bluenotes

Conestoga Mall
550 King St N Unit A6
Waterloo Ontario N2L 5W6
Mon - Fri: 11am to 7pm
Sat: 11am to 6pm
Sun: 11am to 5pm
Aéropostale x Bluenotes

Devonshire Mall
3100 Howard St, Unit N8
Windsor Ontario N8X 3Y8
Mon - Sat: 10am to 7pm
Sun: 11am to 5pm
Aéropostale x Bluenotes

Dixie Outlet Mall
1250 South Service Rd Unit 53
Mississauga Ontario L5E 1V4
Mon - Fri: 10am to 9pm
Sat: 9.30am to 6pm
Sun: 11am to 6pm
Aéropostale x Bluenotes

Eglinton Square
1 Eglinton Square Unit 17
Toronto Ontario M1L 2K1
Mon - Fri: 11am to 7pm
Sat & Sun: 11am to 6pm
Bluenotes

Elgin Mall
417 Wellington Street Unit 20
St. Thomas Ontario N5R 5J5
Mon - Sat: 10am to 7pm
Sun: 12pm to 5pm
Aéropostale x Bluenotes

Fairview Park
2960 Kingsway Dr Unit K002A
Kitchener Ontario N2C 1X1
Mon - Fri: 11am to 7pm
Sat: 11am to 6pm
Sun: 11am to 5pm
Bluenotes

Festival Market Place
1067 Ontario Street Unit G1
Stratford Ontario N5A 6Z3
Mon - Fri: 11am to 7pm
Sat & Sun: 11am to 5pm
Aéropostale x Bluenotes

Georgian Mall
509 Bayfield St Unit A011
Barrie Ontario L4M 4S8
Mon - Fri: 11am to 7pm
Sat: 10am to 6pm
Sun: 11am to 5pm
Bluenotes

Gerrard Square
1000 Gerrard St E Unit Dd1
Toronto Ontario M4M 3G6
Mon - Fri: 11am to 7pm
Sat & Sun: 11am to 6pm
Aéropostale x Bluenotes

Hazeldean Mall
302 Eagleson Rd Unit 56
Kanata Ontario K2M 1C9
Mon - Fri: 11am to 7pm
Sat: 10am to 6pm
Sun: 11am to 5pm
Bluenotes

Hurontario
10084 Hurontario St Unit 20
Brampton Ontario L7A 1E5
Mon - Sun: 10am to 6pm
Aéropostale x Bluenotes

Intercity Shopping Centre
1000 Fort William Road Unit B7
Thunder Bay Ontario P7B 6B9
Mon - Fri: 11am to 7pm
Sat & Sun: 11am to 5pm
Aéropostale x Bluenotes

Jackson Square
2 King St W Unit 288-291
Hamilton Ontario L8P 1A1
Mon - Sat: 10am to 6pm
Sun: 11am to 6pm
Aéropostale x Bluenotes

Kings Crossing
95 Dalton Ave Unit C7
Kingston Ontario K7K 0C4
Mon - Sat: 10am to 6pm
Sun: 10am to 5pm
Aéropostale x Bluenotes

Lambton Mall
1380 London Road Unit 125
Sarnia Ontario N7S 1P8
Mon - Sat: 9.30am to 9pm
Sun: 11am to 5pm
Bluenotes

Lansdowne Place Mall
645 Lansdowne St W Unit 101
Peterborough Ontario K9J 7Y5
Mon - Sat: 10am to 6pm
Sun: 11am to 5pm
Aéropostale x Bluenotes

Lawrence Square
700 Lawrence Ave West Unit 208
North York Ontario M6A 3B4
Mon - Fri: 11am to 7pm
Sat & Sun: 11am to 6pm
Bluenotes

Lime Ridge Mall
999 Upper Wentworth St. Unit 253
Hamilton Ontario L9A 4X5
Mon - Sat: 10am to 6pm
Sun: 11am to 6pm
Aéropostale x Bluenotes

Lynden Park Mall
84 Lynden Road Unit D16
Brantford Ontario N3R 6B8
Mon - Sat: 10am to 6pm
Sun: 12pm to 5pm
Aéropostale x Bluenotes

Mapleview
900 Maple Avenue Unit B33
Burlington Ontario L7S 2J8
Mon - Sat: 10am to 6pm
Sun: 11am to 5pm
Aéropostale x Bluenotes

Masonville Place
1680 Richmond St. N Unit L118C
London Ontario N6G 3Y9
Mon - Fri: 11am to 7pm
Sat & Sun: 11am to 5pm
Aéropostale x Bluenotes

Northgate Shopping Centre
1500 Fisher Street Unit 170/171
North Bay Ontario P1B 2H3
Mon - Fri: 11am to 7pm
Sat & Sun: 11am to 5pm
Aéropostale x Bluenotes

Oakville Place
240 Leighland Ave Unit 122
Oakville Ontario L6H 3H6
Mon - Fri: 11am to 7pm
Sat: 11am to 6pm
Sun: 11am to 5pm
Bluenotes

Orfus Road
110 Orfus Road Unit B
North York Ontario M6A 1M4
Mon - Fri: 10am to 7pm
Sat & Sun: 10am to 6pm
Aéropostale

Orfus Road
120 Orfus Rd
North York Ontario M6A 1L9
Mon - Fri: 11am to 7pm
Sat & Sun: 10am to 6pm
Bluenotes

Orillia Square
1029 Brodie Drive Unit 29
Orillia Ontario L3V 6H4
Mon - Sun: 11am to 5pm
Aéropostale x Bluenotes

Oshawa Centre
419 King Street West Unit 2565
Oshawa Ontario L1J 2K5
Mon - Sat: 10am to 6pm
Sun: 11am to 5pm
Aéropostale x Bluenotes

Pen Centre
221 Glendale Ave Unit 120A
St. Catharines Ontario L2T 2K9
Mon - Fri: 11am to 7pm
Sat & Sun: 11am to 6pm
Aéropostale x Bluenotes

Pickering Town Centre
1355 Kingston Road Unit 72
Pickering Ontario L1V 1B8
Mon - Fri: 11am to 7pm
Sat & Sun: 11am to 6pm
Thriftys by Bluenotes

Portage Place
1154 Chemong Rd Unit N4
Peterborough Ontario K9H 7J6
Mon - Sat: 10am to 6pm
Sun: 12pm to 5pm
Aéropostale x Bluenotes

Quinte Mall
390 North Front Street Unit L4
Belleville Ontario K8P 3E1
Mon - Sat: 10am to 6pm
Sun: 11am to 5pm
Aéropostale x Bluenotes

Seaway Mall
800 Niagara Street North Unit R47/R48
Welland Ontario L3C 5Z4
Mon - Sat: 10am to 6pm
Sun: 11am to 5pm
Bluenotes

Sheridan Centre
2225 Erin Mills Parkway Unit 65
Mississauga Ontario L5K 1T9
Mon - Fri: 10am to 7pm
Sat: 10am to 6pm
Sun: 10am to 5pm
Bluenotes

St. Laurent Shopping Centre
1200 St. Laurent Boulevard Unit 211
Ottawa Ontario K1K 3B8
Mon - Fri: 11am to 7pm
Sat & Sun: 11am to 5pm
Aéropostale x Bluenotes

Scarborough Town Centre
300 Borough Dr Unit 250
Scarborough Ontario M1P 4P5
Mon - Fri: 11am to 7pm
Sat & Sun: 11am to 6pm
Bluenotes

Sunrise Mall
1400 Ottawa St S Unit A3
Kitchener ON N2E 4E2
Mon - Sun: 10am to 6pm
Aéropostale x Bluenotes

Tanger Cookstown
3311 Simcoe Hwy 89 Unit H05
Cookstown Ontario L0L 1L0
Mon - Sat: 11am to 7pm
Sun: 11am to 5pm
Aéropostale x Bluenotes

Tecumseh Mall
7654 Tecumseh Rd E Unit E7
Windsor Ontario N8T 1E9
Mon - Fri: 11am to 7pm
Sat: 11am to 6pm
Sun: 12pm to 5pm
Aéropostale x Bluenotes

Toronto Premium Outlets
13850 Steels Ave W Unit 209
Halton Hills Ontario L7G 0J1
Mon - Sat: 11am to 7pm
Sun: 12pm to 6pm
Aéropostale x Bluenotes

Upper Canada Mall
17600 Yonge Street Unit F10
Newmarket Ontario L3Y 4Z1
Mon - Fri: 11am to 7pm
Sat & Sun: 11am to 6pm
Aéropostale x Bluenotes

Vaughan Mills
1 Bass Pro Mills Drive Unit 432
Vaughan Ontario L4K 5W4
Mon - Sat: 11am to 7pm
Sun: 11am to 6pm
Aéropostale x Bluenotes

White Oaks Mall
1105 Wellington Rd Unit 299
London Ontario N6E 1V4
Mon - Sat: 11am to 7pm
Sun: 11am to 5pm
Bluenotes

White Shields Plaza
2300 Lawrence Ave E. Unit 20A
Scarborough Ontario M1P 2R2
Mon - Sun: 10am to 6pm
Thriftys by Bluenotes

Windsor Crossing
1555 Talbot Rd Unit 650/670
Windsor Ontario N9H 2H2
Mon - Fri: 11am - 7pm
Sat: 11am - 6pm
Sun: 12pm - 5pm

With Updated Store Hours


Store Locations Hours
Aéropostale x Bluenotes

Charlottetown Mall
670 University Ave Unit 27
Charlottetown Prince Edward Island C1E 1H6
Mon - Fri: 11am to 7pm
Sat & Sun: 11am to 6pm
Aéropostale x Bluenotes

County Fair Mall Summerside
475 Granville Street North Unit 0144/0146
Summerside Prince Edward Island C1N 4P7
Mon - Fri: 11am to 7pm
Sat & Sun: 11am to 6pm

With Updated Store Hours


Store Locations Hours
Aéropostale

Place Rosemere
401 Boul Labelle Unit B‐09
Rosemere Quebec J7A 3T2
Mon - Fri: 11am to 6pm
Sat & Sun: 11am to 5pm

With Updated Store Hours


Store Locations Hours
Bluenotes

Midtown
201 1st Ave South Unit 10A
Saskatoon Saskatchewan S7K 1J5
Mon - Sun: 11am to 6pm
Aéropostale x Bluenotes

Northgate Mall
489 Albert St Unit 24
Regina Saskatchewan S4R 3C3
Mon - Sat: 11am to 6pm
Sun: 12pm to 5pm

From May 19th, 2020 With Updated Store Hours


Store Locations Hours
Bluenotes

Midtown
201 1st Ave South Unit 10A
Saskatoon Saskatchewan S7K 1J5
Mon - Sun: 11am to 6pm
Aéropostale x Bluenotes

Northgate Mall
489 Albert St Unit 24
Regina Saskatchewan S4R 3C3
Mon - Sat: 11am to 6pm
Sun: 12pm to 5pm

SHIPPING DELAYS

As a result of safety measures in our distribution centers to protect the health & safety of those working behind the scene, orders will likely experience shipping delays up to 10 to 14 business days from when you place your order. We apologize for the inconvenience, and thank you for your continued support and patience during these unprecedented times.



Frequently Asked Questions

 

Ship to Store


Is Ship to Store now available?
Ship to Store is not available at this time, however it will be available once provinces move into next sequential phases as regulated by provincial governments, as we want to ensure customers will have access to pick up their orders in stores.

 

Returns for Online Purchases

What if I want to return some or all of my items from my online purchase?
Should an online purchase fail to meet your expectations, we will gladly refund the eligible item(s) online or return/exchange the item(s) at a local store. Please visit our Returns & Exchanges page for more information.

 

Exchanges for Online Purchases

What if I want to exchange an item that I recently purchased online?
For exchanges in store, orders can be returned or exchanged at any Bluenotes store location (excluding outlet stores). For online, by sending back the item(s) from your order and placing a new order for the correct item(s). A refund will be issued once we receive the returned item(s). For more information, please visit our Returns & Exchanges page.