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À NOTRE FAMILLE ET À NOTRE COMMUNAUTÉ BLUENOTES & AÉROPOSTALE,


Alors que nous entrons tous ensemble dans cette période difficile, nous prenons toutes les mesures importantes pour faire tout ce que nous pouvons faire pour protéger nos employés, notre famille et notre communauté. Dès que le gouvernement le permettra, tous les magasins Bluenotes, Aéropostale et Thriftys du pays commenceront à rouvrir progressivement en suivant les directives mises en place par chaque province.

Pour votre sécurité et la nôtre

● Maintenez une distance sociale - gardez une distance de 6 pieds. Suivez les marquages au sol.
● Réduction du nombre de personnes dans les magasins - pour permettre une distanciation sociale.
● Augmentation des nettoyages de magasins - pour maintenir un environnement sûr pour tous.
● Veuillez payer par robinet ou carte - bien que l'argent liquide soit toujours accepté.
● Les magasins seront ouverts du lundi au vendredi de 11h00 à 19h00 et le samedi/dimanche de 11h00 à 18h00.


Nous sommes là pour vous 24/7 en ligne sur Bluenotes.com et Aeropostale.ca. Rejoignez-nous sur les réseaux sociaux, restez en contact, partagez votre histoire et associez-nous à ce que vous faites... restons en contact car nous sommes meilleurs ensemble.

Dans ce contexte, et pour donner à chacun un peu plus de temps pour se concentrer sur les choses importantes, nous étendrons temporairement notre politique d'échange à 30 jours après l'ouverture des magasins pour les achats effectués après le 1er mars.
Nous comprenons que nous vivons une période difficile et sans précédent.
Ensemble, nous allons tous nous en sortir, rester en sécurité et en bonne santé.

Votre famille Bluenotes & Aéropostale💙

Réouverture - Manitoba à partir du 4 mai 2020 avec mise à jour des horaires de magasin

Du lundi au vendredi - de 11h00 à 19h00
Samedi et dimanche - 11h00 à 18h00

Magasin  Localisation
Bluenotes St Vital Centre
1225 St. Mary's Rd
Unit 84
Winnipeg Manitoba R2M 5E5
Canada
Aéropostale Polo Park Shopping Centre
1485 Portage Ave
Unit L139A
Winnipeg Manitoba R3G 0W4
Canada
Aeropostale x Bluenotes Brandon Shoppers Mall
1570 - 18th Street
Unit 30
Brandon Manitoba R7A 5C5
Canada
Aeropostale x Bluenotes Outlet Collection Winnipeg
555 Sterling Lyon Pkwy
Unit 208
Winnipeg Manitoba R3P 1J9
Canada

RETARDS D'EXPÉDITION

En raison des mesures de sécurité prises dans nos centres de distribution pour protéger la santé & ; la sécurité de ceux qui travaillent dans l'ombre, les commandes risquent d'être affectées par les éléments suivants les délais d'expédition peuvent atteindre 10 à 14 jours ouvrables à partir du moment où vous passez votre commande. Nous nous excusons de ce désagrément et vous remercions de votre soutien et de votre patience pendant cette période sans précédent.

QUESTIONS FRÉQUEMMENT POSÉES

Expédier au magasin

Que dois-je faire si j'ai récemment passé une commande avec l'option "Ship to Store" mais que je n'ai pas eu la chance de la récupérer avant la fermeture temporaire des magasins le 18 mars 2020 ?

Votre commande est actuellement en attente au magasin et sera disponible pour le retrait 14 jours après la réouverture des magasins.

Si votre commande était en transit avant la fermeture des magasins le 18 mars, elle est actuellement réacheminée vers notre entrepôt et sera réexpédiée gratuitement dès réception.

Que se passe-t-il si je ne veux plus de la commande ? Quelles sont mes options ?
Veuillez contacter le service clientèle à l'adresse suivante customerservice@blnts.com et ils vous expliqueront les différentes options disponibles.

Retours pour les achats en ligne

Que faire si je veux retourner une partie ou la totalité des articles de mon achat en ligne ?
Actuellement, les commandes en ligne ne peuvent être retournées qu'en renvoyant votre colis à notre entrepôt. Si vous souhaitez renvoyer des articles provenant d'une commande en ligne passée au cours des 30 derniers jours, veuillez consulter notre site Web Retours et échanges pour plus d'informations.

Échanges pour les achats en ligne

Que faire si je veux échanger un article que j'ai récemment acheté en ligne ?
Les échanges peuvent être effectués en renvoyant le ou les articles de votre commande et en passant une nouvelle commande pour le ou les articles corrects. Un remboursement sera effectué dès que nous aurons reçu le ou les articles retournés. Pour plus d'informations, veuillez consulter notre Retours et échanges page.

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